Patients' experiences with your brand begin the moment they walk into your medical office's front door. Creating the utmost experience is important to patients' satisfaction outcomes, this is achievable by a smooth front-desk process, designed with full patient interaction in mind and productivity for the front-desk team
Your workplace's front desk serves as the gateway to your organization, embodying both a welcoming atmosphere and stringent security measures. In today's evolving work environment, keeping track of visitors is crucial, especially in the context of a pandemic. This article outlines five essential steps to enhance front desk security. It begins with proactive visitor pre-screening, followed by maintaining a detailed visitor log and issuing custom badges for enhanced identification. Developing a strategy for denying unauthorized entry and training your team to document incidents completes the comprehensive approach. A secure front desk not only safeguards your workplace but also fosters a positive environment, ensuring the safety and comfort of both employees and visitors.